Terms & Conditions
Booking forms are required to be filled in and returned within 7 days of deposit being paid. We require, names, contact details, weights (if flight components) and next of kin to be kept on file for all bookings in the event of an emergency.
A Deposit of 20% is required within 7 days of booking unless the departure date is 60 days or less in advance, when a 100% payment is required. Booking forms are required to be returned to confirm your booking.
Final payment of all outstanding amounts is required no later than 60 days prior to arrival. Failure to pay by the due date will result in the cancellation of booking and forfeit of any deposit.All approved accounts are strictly 14 days.
A fee of $50 per amendment may be incurred once booking is confirmed. Additional fees may be incurred through third party operators.
HOTEL ACCOMMODATION RATES
Twin Share unless otherwise stated. Single Supplement is available on request.
61 or more days prior to departure –$150 per person admin fee will be retained
60 days or less to departure – no refund of all monies
**Unless cancellation is due to COVID-19 border closures occurring within the final 60 days before departure, in the event of this happening you can choose to keep funds in credit to re-schedule your trip or receive a refund less $150 per person (admin fee) plus any cancellation fees incurred by 3rd party operators**
Cancellation must be advised in writing.
Payload restrictions apply to all flights, passenger’s weights are required at the time of booking if a flight is included in your package.
**Payload is the maximum combined weight of passengers and luggage allowed on each flight**
We strongly recommend that at the time of booking you take out comprehensive Travel, Medical and Cancellation Insurance. Due to the remote location of your Kimberley Experience a medical evacuation may be necessary in the case of an emergency and it is the responsibility of the guest to ensure you have insurance to cover such an event. Weather conditions and operational issues may also arise and cause delays which are out of our control.
Minimum numbers may be required for some tours and flights. If due to cancellation of some parties from a group booking,please be aware this may affect the remaining guest’s ability to undertake certain tours/flights.
VALIDATION OF RATES
Prices quoted are subject to change and are in Australian Dollars (AU$).
Our prices are fully inclusive of all government, environment an airport levies.
Whilst it is our intention to deliver the itinerary of your choice, unforeseen circumstances such as nature of the terrain, unseasonal weather, National Park closures and so on, may affect your itinerary, and therefore, make it necessary to alter touring with little or no notice.
In the event of significant upward movement in the cost of aviation fuel, we reserve the right to introduce a fuel surcharge. This shall be advised in writing no less than two months prior to its commencement and will be additionally advised at the time of booking confirmation.
We prefer soft luggage only and a maximum of 8kg per person. All care is taken but no responsibility is accepted for damage to passenger’s personal items.
- Direct Debit
Please contact our reservation specialist for details
Only company cheques are accepted by Kimberley Experiences
- Credit Card
Credit card payments will attract a fee as follows; AMEX 2%
Overdue accounts may attract an additional fee of 1.5% per month applied to the outstanding balance.